Returns & Exchanges

At Arduino Online Shop, we want to ensure your projects never stop moving, so we offer a 30-day return policy for all unused and unopened electronic components and development boards. If your hardware is defective or doesn't meet your specifications, our technical team is ready to assist with a swift exchange or refund.

Return Process

• 1.
  Initiate a Return Request

  Log into your account and navigate to the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.

• 2.
  Pack Your Components

  Safely place the items in their original anti-static packaging and include all accessories, ensuring the hardware is protected from electrostatic discharge during transit.

• 3.
  Ship to Our Warehouse

  Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping your tracking number for reference.

• 4.
  Quality Inspection & Refund

  Once our engineers verify the condition of the returned electronics, we will process your refund or dispatch your replacement unit within 5 business days.